AI watches every silent signal — they haven't visited in 90 days, their card got declined, they downgraded their service, support ticket spiked — and re-engages each one with a personal message in your voice. Half come back. The other half tell you why they left.
Every silent customer is a sale gone cold. Here's what passive churn actually costs.
Connect your CRM, POS, or booking tool. AI watches signals, picks moments, sends personal messages — forever.
Most clinics see 50%+ response rate on win-back messages within 14 days.
Square, Mindbody, Toast, Vagaro, ShopKeep, Booksy, JaneApp, and 12+ more. We pull every customer + every interaction.
Days silent, payment hiccups, downgrade signals, support ticket spikes. Defaults work, customize per business.
"Sarah was asking about you" beats "we miss you." Personal-tone, in your voice, sent at the right moment.
Dashboard shows who came back, who replied with feedback, who confirmed they left for a competitor (and why).
Set the rules once. The product runs forever.
Most agencies that "handle this for you" charge 10–30× what we do. They hand the actual work to interns.
— what most SMBs use
— what 30 minutes of setup buys you
Every percentage industry data, not our marketing.
It costs 5× more to acquire a new customer than retain an existing one. Every saved customer is 5 ad dollars unspent.
Harvard Business ReviewAcross service businesses. Most owners think theirs is much lower. It's not — they just can't see it.
ReviewTrackers Industry BenchmarkAverage service-business customer LTV. One save per month = $8,400 × 12 = $100K saved per year.
Industry compositePast 90 days silent, customer is most likely already with a new provider. Catch them by day 60 or you've lost them.
Industry compositeNot a Silicon Valley script. Real operators using the tool, sharing what changed.
"Twelve customers came back the first week — including three I'd written off six months ago. Paid for itself in 48 hours."
"The exit-interview AI told me three customers left for the same reason. I fixed the issue and stopped a fourth from leaving."
"My retention went from 71% to 84% in 90 days. That alone is more annual revenue than my entire ad spend."
No "starter / pro / enterprise" maze. The same product whether you're one location or twenty.
Volume discounts kick in automatically beyond ten.
— per location, billed monthly. Cancel anytime.
A card is required to start your trial. We don't charge until day 15.
Your $99 plan includes 50 SMS retention-campaign sends per day — enough for most single locations. Scale up the moment you outgrow it. No tier change required, no contract.
Smaller bursts. Holiday seasons. Multi-month campaigns.
Multi-location operators. Steady high cadence year-round.
High-volume teams. Stacks with the smaller packs.
Prefer pay-as-you-go? Flip overage on — extra sends just bill at $0.05 each (Solo), $0.04 (Studio), or $0.03 (Enterprise). Cap stays the same; the wall just goes away. Manage everything in one click from your billing dashboard.
The FrontDesk Global Bundle includes CustomerRetentionAI plus 5 more SMB tools — TheAutoReply, TestimonialCollect, PreventNoShows, FreshLocalSEO, ReplaceReceptionist — for $599/mo per location · save $295/mo vs buying separately. 10% off each additional location.
The honest answers — including the ones we wish you wouldn't ask.
No. We never reference internal data ('I see you haven't paid in 60 days') — only what a friend would notice ('Sarah was asking about you'). Customers feel cared-about, not surveilled.
Every message has a one-tap opt-out. We never re-contact opted-out customers. Compliance with TCPA, CAN-SPAM, and GDPR is built in.
Cohort comparison: customers acquired in month X who are still active in month X+12, before vs after CustomerRetentionAI. Most clinics see 8–15 percentage points of retention improvement in the first 90 days.
Yes — 20+ tools supported. Square, Mindbody, Toast, Vagaro, ShopKeep, Booksy, JaneApp, HubSpot, Salesforce, Pipedrive, and more.
We complement, don't replace. If you have a punch card or points system, AI factors in their loyalty status when crafting messages and offers.
Cancel any time from your dashboard. No contracts, no setup fees, no hidden charges. You keep the cohort dashboard data forever.
Yes — 95+ languages, day one. AI matches the customer's preferred language from your CRM, in your business voice.
Those are mass email tools. CustomerRetentionAI is a per-customer signal-watcher that sends personal SMS at the right moment. Different category. Klaviyo blasts; we whisper.
Every silent customer is a customer your competitor is winning.
Stop letting that happen.